Crane Merchandising Systems Sr. Credit Rep in Williston, South Carolina
Sr. Credit Rep
POSITION TITLE: CREDIT REPRESENTATIVE
FLSA STATUS: Exempt
REPORTS TO: Manager, Credit
The Credit Representative is responsible for evaluating customer accounts when initiating, approving, and releasing orders based on the terms that have been granted. Account follow-up includes ongoing re-evaluation of accounts, ensuring funds are collected on accounts receivable, as well as on the bank portfolio, and taking necessary action.
FUNCTIONS OF THE JOB
Contact customers, as required, for collections on accounts receivable and bank portfolio.
Facilitate customer communication and internal Crane procedures regarding customer loans, guarantees, payoffs, assumptions equipment repossession and proof of delivery.
Coordinate delinquent accounts referred to attorneys for legal action.
Forward ‘Finance Request’ forms to contract personnel.
Request trade reports (DNB & Experian).
Write letters for updated financials, past-due contracts, and contract demand.
Request UCC and Security Agreements to be forwarded.
Evaluate new customer accounts and approve credit terms.
Evaluate and release orders.
Review, update and/or escalate existing accounts with appropriate action.
Prepare check requests to Accounts Payablefor bank payments or customer refunds.
Perform Dunning letter processing for the department.
Coordinate with sales representatives to resolve problems related to their customers’ accounts.
Maintain focus on continuous improvement by researching and sourcing innovative and cost efficient business solutions.
Physical/Visual Activities or Demands:
The employee is occasionally required to stoop, kneel, carry, push, pull, lift and grasp (typically exerting 5 pounds of force)
POSITION QUALIFICATION / REQUIREMENTS
Bachelor’s degree in business, finance or accounting, preferred, or equivalent work experience
Minimum of three years’ experience in commercial credit and collections.
Knowledge of commercial loan or leasing documents, related legal statutes, and the appropriate segments of the Uniform Commercial Code.
Ability to work independently and make decisions within established parameters
Must be detail oriented with a high degree of accuracy.
Must be able to work in a fast-paced, high-pressure environment with demonstrated ability to multi-task.
Excellent oral and written communication skills.
Experience with the Microsoft Office Suite and AS400